PM Modi Urges Bureaucrats to Resolve Public Grievances

Narendra Modi chairing 20th interaction through PRAGATI - the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation, in New Delhi on July 12, 2017
Narendra Modi chairing 20th interaction through PRAGATI – the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation, in New Delhi on July 12, 2017

The Prime Minister of India, Narendra Modi, chaired his 30th interaction through PRAGATI – the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation on July 31. This was also the first PRAGATI meeting in the new term of the Union Government.

The 29 PRAGATI meetings in the previous term, saw a cumulative review of 257 projects with a total investment of over 12 lakh crore rupees and 47 programs / schemes were reviewed. Resolution of public grievances was also reviewed across 17 sectors (21 subjects).

The Prime Minister reviewed the progress in resolution of grievances related to the PM Awas Yojana (Urban). He underlined the resolve of the Union Government to ensure that no family will be left without a home by 2022, and exhorted the bureaucrats to work diligently towards this objective, and remove all hurdles coming in the way.


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The Prime Minister reviewed in detail, the working of Ayushman Bharat. He was informed that around 35 lakh beneficiaries have availed of hospital admissions and over 16000 hospitals have joined the scheme so far.

Reviewing the progress in Sugamya Bharat Abhiyan, the Prime Minister called for use of technology to evolve a mechanism to collect feedback from Divyang-jan, on accessibility issues being faced by them in public premises. He called for greater public involvement and sensitivity in finding solutions for promoting accessibility for the Divyang-jan.

Emphasizing the importance of Jal-Shakti, the Prime Minister called upon States to put in maximum efforts towards water conservation, especially during the current monsoon season.

He reviewed the progress of eight important infrastructure projects in the railway and road sectors. These projects are spread over several states including Bihar, Uttar Pradesh, Madhya Pradesh, Maharashtra, Odisha, Himachal Pradesh, and Gujarat.

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Rakesh Raman