Minister Dr Jitendra Singh to IAS Officers: Use Technology to Help Citizens
Addressing the Indian Administrative Service (IAS) officers of 2020 batch, an Indian minister Dr Jitendra Singh asked them to use…
Flawed Online Corruption Complaints Management Platform of Lokpal
While Lokpal should direct other anti-corruption departments to further simplify their complaints filing and monitoring systems to reduce corruption in…
India Launches Online System to Resolve Coronavirus Grievances
Jitendra Singh, an Indian minister, launched DARPG’s National Monitoring Dashboard on coronavirus (COVID-19) grievances today (April 1). The dashboard will handle…
How PM Office Mishandles Corruption Complaints in India
As most bureaucrats who are supposed to resolve corruption cases are themselves corrupt, they simply ignore public complaints that they…
Can India Improve Public Grievance Redressal System?
Since the grievances of citizens are not addressed properly, they are left with no other option but to go to…
Why India Fails to Handle Citizens’ Complaints
If the Indian governments really want to address public grievances, they must create robust online complaint monitoring systems with simplified…